{"id":5193,"date":"2025-05-03T00:26:17","date_gmt":"2025-05-03T00:26:17","guid":{"rendered":"https:\/\/blogdobispo.com.br\/?p=5193"},"modified":"2025-05-03T00:26:31","modified_gmt":"2025-05-03T00:26:31","slug":"cronica-gentileza-na-reparticao","status":"publish","type":"post","link":"https:\/\/blogdobispo.com.br\/?p=5193","title":{"rendered":"Gentileza na reparti\u00e7\u00e3o"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" fetchpriority=\"high\" decoding=\"async\" width=\"708\" height=\"433\" src=\"https:\/\/i0.wp.com\/blogdobispo.com.br\/wp-content\/uploads\/2025\/05\/img_4126-1.jpg?resize=708%2C433&#038;ssl=1\" alt=\"\" class=\"wp-image-5192\" srcset=\"https:\/\/i0.wp.com\/blogdobispo.com.br\/wp-content\/uploads\/2025\/05\/img_4126-1.jpg?w=708&amp;ssl=1 708w, https:\/\/i0.wp.com\/blogdobispo.com.br\/wp-content\/uploads\/2025\/05\/img_4126-1.jpg?resize=300%2C183&amp;ssl=1 300w\" sizes=\"(max-width: 708px) 100vw, 708px\" \/><\/figure>\n\n\n\n<p class=\"p1\"><\/p>\n\n\n\n<p class=\"p1\">Tem coisa mais chata do que esperar numa fila de reparti\u00e7\u00e3o? Aquele monte de gente, papel pra todo lado, senha que n\u00e3o anda. Todo mundo com cara fechada, como se estivessem disputando quem teve o pior dia.<\/p>\n\n\n\n<p class=\"p1\">A\u00ed, no meio disso tudo, aparece algu\u00e9m que muda o clima. \u00c9 o servidor que olha no olho, d\u00e1 um \u201cbom dia\u201d de verdade, explica com calma, mesmo que tenha que repetir mil vezes. Parece pouco, mas faz uma diferen\u00e7a danada.<\/p>\n\n\n\n<p class=\"p1\">Teve uma vez que vi uma senhora, toda enrolada com os documentos, nervosa porque n\u00e3o entendia nada. O cara que atendeu podia muito bem ter feito o b\u00e1sico e pronto. Mas n\u00e3o. Ele foi paciente, ouviu com aten\u00e7\u00e3o, deu risada com ela, tratou com respeito. Quando ela saiu, tava sorrindo. E nem era pelo papel que conseguiu, era porque foi bem tratada.<\/p>\n\n\n\n<p class=\"p1\">No servi\u00e7o p\u00fablico, gentileza n\u00e3o \u00e9 extra, \u00e9 essencial. As pessoas chegam ali cansadas, preocupadas, \u00e0s vezes desesperadas. Um bom atendimento n\u00e3o resolve tudo, mas j\u00e1 alivia a carga. E quem t\u00e1 do outro lado do balc\u00e3o tem esse superpoder: pode deixar o dia de algu\u00e9m melhor com um gesto simples.<\/p>\n\n\n\n<p class=\"p1\">Tratar bem n\u00e3o custa nada. Mas o retorno \u00e9 enorme. E no fim das contas, \u00e9 disso que a gente vai lembrar: de como foi tratado, e n\u00e3o de qual carimbo levou.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tem coisa mais chata do que esperar numa fila de reparti\u00e7\u00e3o? Aquele monte de gente, papel pra todo lado, senha que n\u00e3o anda. Todo mundo com cara fechada, como se estivessem disputando quem teve o pior dia. A\u00ed, no meio disso tudo, aparece algu\u00e9m que muda o clima. \u00c9 o servidor que olha no olho, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"cybocfi_hide_featured_image":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5193","post","type-post","status-publish","format-standard","hentry","category-diversos"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Gentileza na reparti\u00e7\u00e3o - Blog do Bispo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogdobispo.com.br\/?p=5193\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gentileza na reparti\u00e7\u00e3o - Blog do Bispo\" \/>\n<meta property=\"og:description\" content=\"Tem coisa mais chata do que esperar numa fila de reparti\u00e7\u00e3o? Aquele monte de gente, papel pra todo lado, senha que n\u00e3o anda. Todo mundo com cara fechada, como se estivessem disputando quem teve o pior dia. A\u00ed, no meio disso tudo, aparece algu\u00e9m que muda o clima. \u00c9 o servidor que olha no olho, [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blogdobispo.com.br\/?p=5193\" \/>\n<meta property=\"og:site_name\" content=\"Blog do Bispo\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-03T00:26:17+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-03T00:26:31+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blogdobispo.com.br\/wp-content\/uploads\/2025\/05\/img_4126-1.jpg\" \/>\n<meta name=\"author\" content=\"Jefferson Sterfeno\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jefferson Sterfeno\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/blogdobispo.com.br\/?p=5193#article\",\"isPartOf\":{\"@id\":\"https:\/\/blogdobispo.com.br\/?p=5193\"},\"author\":{\"name\":\"Jefferson Sterfeno\",\"@id\":\"https:\/\/blogdobispo.com.br\/#\/schema\/person\/e2209cc0e6cea5c5233d033e997b373f\"},\"headline\":\"Gentileza na reparti\u00e7\u00e3o\",\"datePublished\":\"2025-05-03T00:26:17+00:00\",\"dateModified\":\"2025-05-03T00:26:31+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/blogdobispo.com.br\/?p=5193\"},\"wordCount\":238,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/blogdobispo.com.br\/#organization\"},\"image\":{\"@id\":\"https:\/\/blogdobispo.com.br\/?p=5193#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blogdobispo.com.br\/wp-content\/uploads\/2025\/05\/img_4126-1.jpg\",\"articleSection\":[\"diversos\"],\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/blogdobispo.com.br\/?p=5193#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blogdobispo.com.br\/?p=5193\",\"url\":\"https:\/\/blogdobispo.com.br\/?p=5193\",\"name\":\"Gentileza na reparti\u00e7\u00e3o - Blog do Bispo\",\"isPartOf\":{\"@id\":\"https:\/\/blogdobispo.com.br\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/blogdobispo.com.br\/?p=5193#primaryimage\"},\"image\":{\"@id\":\"https:\/\/blogdobispo.com.br\/?p=5193#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blogdobispo.com.br\/wp-content\/uploads\/2025\/05\/img_4126-1.jpg\",\"datePublished\":\"2025-05-03T00:26:17+00:00\",\"dateModified\":\"2025-05-03T00:26:31+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/blogdobispo.com.br\/?p=5193#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/blogdobispo.com.br\/?p=5193\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\/\/blogdobispo.com.br\/?p=5193#primaryimage\",\"url\":\"https:\/\/blogdobispo.com.br\/wp-content\/uploads\/2025\/05\/img_4126-1.jpg\",\"contentUrl\":\"https:\/\/blogdobispo.com.br\/wp-content\/uploads\/2025\/05\/img_4126-1.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/blogdobispo.com.br\/?p=5193#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\/\/blogdobispo.com.br\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Gentileza na reparti\u00e7\u00e3o\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/blogdobispo.com.br\/#website\",\"url\":\"https:\/\/blogdobispo.com.br\/\",\"name\":\"Blog do Bispo\",\"description\":\"Comprometido apenas com o leitor\",\"publisher\":{\"@id\":\"https:\/\/blogdobispo.com.br\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/blogdobispo.com.br\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/blogdobispo.com.br\/#organization\",\"name\":\"Blog do Bispo\",\"url\":\"https:\/\/blogdobispo.com.br\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\/\/blogdobispo.com.br\/#\/schema\/logo\/image\/\",\"url\":\"http:\/\/blogdobispo.com.br\/wp-content\/uploads\/2023\/05\/cropped-headear.png\",\"contentUrl\":\"http:\/\/blogdobispo.com.br\/wp-content\/uploads\/2023\/05\/cropped-headear.png\",\"width\":1500,\"height\":399,\"caption\":\"Blog do Bispo\"},\"image\":{\"@id\":\"https:\/\/blogdobispo.com.br\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/blogdobispo.com.br\/#\/schema\/person\/e2209cc0e6cea5c5233d033e997b373f\",\"name\":\"Jefferson Sterfeno\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\/\/blogdobispo.com.br\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/0534e84764641168a677026b6d57a3f51dc7ac4db0b4f6186d9cb330d4ee1160?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/0534e84764641168a677026b6d57a3f51dc7ac4db0b4f6186d9cb330d4ee1160?s=96&d=mm&r=g\",\"caption\":\"Jefferson Sterfeno\"},\"sameAs\":[\"http:\/\/blogdobispo.com.br\"],\"url\":\"https:\/\/blogdobispo.com.br\/?author=1\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Gentileza na reparti\u00e7\u00e3o - Blog do Bispo","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blogdobispo.com.br\/?p=5193","og_locale":"pt_BR","og_type":"article","og_title":"Gentileza na reparti\u00e7\u00e3o - Blog do Bispo","og_description":"Tem coisa mais chata do que esperar numa fila de reparti\u00e7\u00e3o? Aquele monte de gente, papel pra todo lado, senha que n\u00e3o anda. Todo mundo com cara fechada, como se estivessem disputando quem teve o pior dia. A\u00ed, no meio disso tudo, aparece algu\u00e9m que muda o clima. \u00c9 o servidor que olha no olho, [&hellip;]","og_url":"https:\/\/blogdobispo.com.br\/?p=5193","og_site_name":"Blog do Bispo","article_published_time":"2025-05-03T00:26:17+00:00","article_modified_time":"2025-05-03T00:26:31+00:00","og_image":[{"url":"https:\/\/blogdobispo.com.br\/wp-content\/uploads\/2025\/05\/img_4126-1.jpg","type":"","width":"","height":""}],"author":"Jefferson Sterfeno","twitter_card":"summary_large_image","twitter_misc":{"Escrito por":"Jefferson Sterfeno","Est. tempo de leitura":"1 minuto"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blogdobispo.com.br\/?p=5193#article","isPartOf":{"@id":"https:\/\/blogdobispo.com.br\/?p=5193"},"author":{"name":"Jefferson Sterfeno","@id":"https:\/\/blogdobispo.com.br\/#\/schema\/person\/e2209cc0e6cea5c5233d033e997b373f"},"headline":"Gentileza na reparti\u00e7\u00e3o","datePublished":"2025-05-03T00:26:17+00:00","dateModified":"2025-05-03T00:26:31+00:00","mainEntityOfPage":{"@id":"https:\/\/blogdobispo.com.br\/?p=5193"},"wordCount":238,"commentCount":0,"publisher":{"@id":"https:\/\/blogdobispo.com.br\/#organization"},"image":{"@id":"https:\/\/blogdobispo.com.br\/?p=5193#primaryimage"},"thumbnailUrl":"https:\/\/blogdobispo.com.br\/wp-content\/uploads\/2025\/05\/img_4126-1.jpg","articleSection":["diversos"],"inLanguage":"pt-BR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/blogdobispo.com.br\/?p=5193#respond"]}]},{"@type":"WebPage","@id":"https:\/\/blogdobispo.com.br\/?p=5193","url":"https:\/\/blogdobispo.com.br\/?p=5193","name":"Gentileza na reparti\u00e7\u00e3o - Blog do Bispo","isPartOf":{"@id":"https:\/\/blogdobispo.com.br\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blogdobispo.com.br\/?p=5193#primaryimage"},"image":{"@id":"https:\/\/blogdobispo.com.br\/?p=5193#primaryimage"},"thumbnailUrl":"https:\/\/blogdobispo.com.br\/wp-content\/uploads\/2025\/05\/img_4126-1.jpg","datePublished":"2025-05-03T00:26:17+00:00","dateModified":"2025-05-03T00:26:31+00:00","breadcrumb":{"@id":"https:\/\/blogdobispo.com.br\/?p=5193#breadcrumb"},"inLanguage":"pt-BR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blogdobispo.com.br\/?p=5193"]}]},{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/blogdobispo.com.br\/?p=5193#primaryimage","url":"https:\/\/blogdobispo.com.br\/wp-content\/uploads\/2025\/05\/img_4126-1.jpg","contentUrl":"https:\/\/blogdobispo.com.br\/wp-content\/uploads\/2025\/05\/img_4126-1.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/blogdobispo.com.br\/?p=5193#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/blogdobispo.com.br\/"},{"@type":"ListItem","position":2,"name":"Gentileza na reparti\u00e7\u00e3o"}]},{"@type":"WebSite","@id":"https:\/\/blogdobispo.com.br\/#website","url":"https:\/\/blogdobispo.com.br\/","name":"Blog do Bispo","description":"Comprometido apenas com o leitor","publisher":{"@id":"https:\/\/blogdobispo.com.br\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blogdobispo.com.br\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-BR"},{"@type":"Organization","@id":"https:\/\/blogdobispo.com.br\/#organization","name":"Blog do Bispo","url":"https:\/\/blogdobispo.com.br\/","logo":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/blogdobispo.com.br\/#\/schema\/logo\/image\/","url":"http:\/\/blogdobispo.com.br\/wp-content\/uploads\/2023\/05\/cropped-headear.png","contentUrl":"http:\/\/blogdobispo.com.br\/wp-content\/uploads\/2023\/05\/cropped-headear.png","width":1500,"height":399,"caption":"Blog do Bispo"},"image":{"@id":"https:\/\/blogdobispo.com.br\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/blogdobispo.com.br\/#\/schema\/person\/e2209cc0e6cea5c5233d033e997b373f","name":"Jefferson Sterfeno","image":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/blogdobispo.com.br\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/0534e84764641168a677026b6d57a3f51dc7ac4db0b4f6186d9cb330d4ee1160?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/0534e84764641168a677026b6d57a3f51dc7ac4db0b4f6186d9cb330d4ee1160?s=96&d=mm&r=g","caption":"Jefferson Sterfeno"},"sameAs":["http:\/\/blogdobispo.com.br"],"url":"https:\/\/blogdobispo.com.br\/?author=1"}]}},"featured_image_urls":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":""},"author_info":{"display_name":"Jefferson Sterfeno","author_link":"https:\/\/blogdobispo.com.br\/?author=1"},"category_info":"<a href=\"https:\/\/blogdobispo.com.br\/?cat=1\" rel=\"category\">diversos<\/a>","tag_info":"diversos","comment_count":"0","jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/blogdobispo.com.br\/index.php?rest_route=\/wp\/v2\/posts\/5193","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogdobispo.com.br\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogdobispo.com.br\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogdobispo.com.br\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blogdobispo.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5193"}],"version-history":[{"count":1,"href":"https:\/\/blogdobispo.com.br\/index.php?rest_route=\/wp\/v2\/posts\/5193\/revisions"}],"predecessor-version":[{"id":5194,"href":"https:\/\/blogdobispo.com.br\/index.php?rest_route=\/wp\/v2\/posts\/5193\/revisions\/5194"}],"wp:attachment":[{"href":"https:\/\/blogdobispo.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5193"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogdobispo.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=5193"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogdobispo.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=5193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}